PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Terms and Conditions
Welcome to Lavender & Frank!
These Terms and Conditions outline the rules and regulations for using Lavender & Frank website, located at www.lavenderandfrank.com.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Lavender & Frank if you do not agree with all of the terms and conditions stated on this page.
1. Products and Purchases
1.1 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions or other content are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
1.2 Pricing and Availability: All prices are subject to change without notice. We reserve the right to modify or discontinue products or services without notice at any time.
1.3 Order Acceptance: We reserve the right to accept or reject orders at our discretion. If we cancel an order, we will notify you and provide a full refund for any amount charged.
2. User Account
2.1 Account Creation: To purchase from our website, you may be required to create an account. You agree to provide accurate, current, and complete information about yourself.
2.2 Account Security: You are responsible for maintaining the confidentiality of your account details. Lavender & Frank is not liable for any loss or damage arising from unauthorized access to your account.
3. Payments
3.1 Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated on our website. All payments are subject to authorization by the payment provider.
3.2 Currency and Taxes: All prices are in [currency], and applicable taxes will be added to your order during checkout. You are responsible for any other fees associated with your purchase.
4. Shipping and Delivery
4.1 Shipping Policy: Shipping costs and estimated delivery times will be displayed during checkout. We are not responsible for delays caused by carriers or customs.
4.2 International Orders: International customers are responsible for any customs duties, taxes, or fees associated with their shipment.
5. Returns and Refunds
5.1 Return Policy: You may return products within 15 days of receiving them, provided they are unused and in their original packaging. Contact lavenderandfrank4u@gmail.com to initiate a return.
5.2 Refunds: Refunds will be processed within 5 days after receiving the returned item. Shipping fees are non-refundable.
6. Limitation of Liability
6.1 Product Use: Our products are intended for external use only. Consult a healthcare provider if you experience any adverse reactions. Lavender & Frank is not liable for misuse of our products.
6.2 Site Availability: While we strive to keep our site available, we are not liable for any temporary interruptions due to maintenance, technical issues, or factors beyond our control.
7. Intellectual Property
7.1 Ownership: All content, including but not limited to text, images, and product descriptions on our website, is the property of Lavender & Frank. Unauthorized use or reproduction of this content is prohibited.
8. Changes to Terms
8.1 Modification of Terms: We reserve the right to update or change these terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of any changes.
9. Contact Us
If you have questions regarding these Terms and Conditions, please contact us at lavenderandfrank4u@gmail.com.
Effective Date: 11/1/2024